Our commitment

We offer fast and reliable support, because your Voicey experience never ends after purchase.

  • Warranty

    All products are covered by warranty.

  • Quick fixes

    Quick response to any problem.

  • Customer priority

    Your satisfaction is our main goal.

  • DAW Change

    Easy, fast and guaranteed

    24/7 Support

    Voicey is here to help.

    How the Chain Works

    1. What is a Vocal Chain?

    A VoiceyAudio vocal chain is much more than just a preset: it's like having mixing and mastering integrated in one click . Each chain is designed to enhance every nuance of the voice, optimizing dynamics , frequencies , and presence in a professional manner. The result? Vocals ready for any production, without compromise.

    2. Which DAWs are supported?

    Our vocal chains are compatible with major professional recording software: Logic Pro X , FL Studio , Pro Tools , Ableton , BandLab and Studio One .
    Integration occurs using default plugins or Waves. Waves presets, thanks to StudioRack (a free plugin), can be loaded into any DAW, ensuring complete flexibility without platform limitations.

    3. Do you have vocal chains for different genres?

    Yes. Our models are designed for multi-genre vocal performances , maintaining quality, clarity and sonic consistency regardless of musical style.

    4. How is it different from a standard “preset”?

    A VoiceyAudio vocal chain isn't a single preset: it's a complete and coherent system , designed to handle every aspect of your vocals professionally. Inside the chain, you'll find integrated buses for reverb, delay, parallel compression, and other essential effects , already calibrated to work together. The result? Vocals ready for mixing and mastering in one click , with total control over the depth, space, and dynamics of your sound.

    5. What plugins are used in vocal presets and what is the difference between stock and Waves?

    Every Voicey Audio product is designed to work right out of the box , without the need to install additional software.

    Stock presets use only the plugins already included in your DAW,
    ensuring maximum simplicity and immediate compatibility .


    Waves presets use professional Waves plugins and are loaded via StudioRack (free), compatible with any DAW and with a richer, more detailed sound.

    Support

    1. How can I contact support?

    VoiceyAudio support is always at your disposal and you can contact us in any way you prefer :

    • Dedicated email
    • Live chat on the site
    • Direct on Instagram

    You'll receive fast, professional assistance with any technical needs, preset configurations, or vocal chain questions.

    2. Will I receive updates after purchase?

    Yes. All customers have access to preset updates and vocal chain improvements, including any plugin compatibility updates.

    3. Can I get help installing or configuring presets?

    Absolutely. We provide step-by-step guides and practical tips for integrating presets into your DAW and getting the most out of them.

    4. Do you offer support for custom vocal chains?

    Yes. For custom vocal chains, support includes technical consultancy and personalized adaptation to achieve the desired result.

    5. Do the presets work on multiple computers?

    Yes, as long as they belong to the same user/license .

    Who we are

    1. Who is VoiceyAudio?

    VoiceyAudio is a premium brand specializing in vocal chains , created by professional sound engineers and producers with over 10 years of experience in the industry, collaborating with major labels and international record labels . Each product is born from the direct experience of those who know what professional singers and producers need to achieve studio-quality results in just a few clicks.

    2. What is the brand's mission?

    To offer professional, easy-to-use vocal tools compatible with any workflow , allowing singers and producers to achieve high-quality results without compromise.

    3. Who are your vocal chains intended for?

    For singers, producers, professional studios and creators who want a voice ready for mixing and mastering, optimized in every detail.

    4. Why choose Voicey Audio over other presets?

    Every VoiceyAudio vocal chain is born from over 10 years of experience in the industry , working with major and international record labels. They are not simple presets: they are complete systems with integrated effects and calibrated buses , designed to maximize quality, depth and presence. Our team is recognized worldwide for creating reference presets for the international vocal chain market, offering professional tools ready for mixing and mastering in one click .

    5. How is each product created?

    Each vocal chain is born from hours of testing, calibration and critical listening , developed to work consistently in any project and for any musical genre, always guaranteeing quality, consistency and professional reliability .

    Satisfaction Guaranteed with 360° Support

    1. Satisfied or Refunded?

    Our slogan doesn't mean a refund: it means every customer receives full and dedicated support . If you experience technical difficulties, compatibility issues, or concerns about using Vocal Chain, our team is always here to ensure you get the most out of your purchase.

    2. Can I get a refund if the product doesn't work?

    Since our products are digital , there are no refunds. However, with a "Satisfied or Refunded" guarantee, we guarantee full support , including customized solutions, compatible replacements, or alternative configurations, until the vocal chain works perfectly for you.

    3. What should I do if I accidentally purchase a vocal chain that isn't compatible with my DAW?

    Contact us now: we will provide you with 360° support to adapt the product, suggest compatible alternatives or replace the vocal chain with a version suitable for your DAW , so you always get the professional result promised , even if the initial purchase was not perfectly compatible.